Privacy Policy
Welcome to using our products and services! We deeply understand the importance of personal information to you, and your trust is highly important to us. We will strictly comply with the legal requirements and take corresponding security measures to protect your personal information and ensure its security and controllability. Based on this, the service provider of Buyes (referred to as "we" hereinafter) has formulated this "Privacy Policy" (referred to as "this Policy" / "this Privacy Policy") to help you fully understand how we collect, use, share, store, and protect your personal information during your use of our products and services, as well as how you can manage your personal information.
What personal information do we collect from you?
We collect your personal information to provide and continuously improve our products and services.
The types of personal information we collect are as follows:
- Information you provide to us: We receive and store any information you provide to us regarding Buyes services. You can choose not to provide certain information, but this may prevent you from using some parts of Buyes services.
- Automatically collected information: We automatically receive and store specific information about your use of Buyes services.
- Personal sensitive information: During your use of Buyes services, we may collect personal sensitive information. For example, when you place an order for our products, we need to collect information to send the goods to you.
What purpose do we have for processing your personal information?
We process your personal information for the purposes of operating, providing, developing, and improving the products and services we offer to our customers. These purposes include:
- Purchase and delivery of products and services: We use your personal information to receive and process orders, deliver products and services, process payments, and communicate with you regarding orders, products, services, and promotional offers.
- Provision, troubleshooting, and improvement of Buyes services: We use your personal information to provide functionality, analyze performance, fix errors, and enhance the availability and effectiveness of Buyes services.
- Communication with you: We use your personal information to communicate with you regarding Buyes services through various channels such as phone and email.
Will we share the information we receive with others?
Customer information is an important part of our business, and we do not sell it to others. We only share customer information with affiliated companies of this website that adhere to applicable privacy statements or adopt privacy practices no less protective than those described in this privacy statement.
- Transactions involving third parties: We provide services, products, or applications from third parties for you to use through Buyes services. You can identify when your transactions involve third-party sellers, and we share customer information related to those transactions with the third-party sellers.
- Third-party service providers: We hire other companies and individuals to perform certain functions on our behalf. For example, processing product or service orders, delivering packages, sending letters or emails, removing duplicate information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, rating, assessing and managing credit risks, and providing customer service. These third-party service providers have access to customer information necessary to perform their functions but may not use it for any other purpose.
Except as described above, when information about you may be disclosed to third parties, you will be notified and given an opportunity to choose not to share this information with the third parties.
How to contact us
If you have any questions about how Buyes processes your personal information or would like to contact the relevant data controller, please send an email to info@buyes.com. Please provide a detailed description of your issue, and we will do our best to address it. Generally, we will respond to you within 5 working days.